National Bank of Kenya has raised concerns over the increasing cases of rogue bloggers in the country.
The Bank has since written to the banking industry regulator Central Bank of Kenya and the Cabinet Secretary for ICT seeking intervention in dealing with the cyber crime.
Sources at the bank confirm that the bank, thought to be in the final phase of a major transformation program, had become the latest victim of irresponsible blogging.
“They start with several threats to publish certain falsehoods. If you do not respond worried, they then publish the first of the malicious articles- without any request for an official response. If the company still does not respond to their threats, they publish another one and continue the cycle of threats,” said NBK’s Director of Marketing Bernadette Ngara.
Unlike mainstream media, she said rogue bloggers remain a great risk for highly-placed institutions.
The Bank said it was particularly concerned by a case of a rogue social media user who has continued to spread malicious and untruthful information about banks and other companies, in alleged extortion scams.
“We have requested CBK’ intervention as well the government because this kind of unethical practices by social media users cannot be tolerated. NBK supports responsible blogging,” she said.
The lender has maintained a policy to respond to information requests from journalists which has earned the support of media and helped the public better understand the transformation program at the bank.
NBK is in the final phase of a major 5-year transformation program initiated in 2013 by the Bank’s chief executive Munir Ahmed.
It comprises of a list of 50 projects envisioned to transform the bank into a top tier lender in the region by 2017.
NBK announced its best performance in 48 years with a Sh 3.3 Billion PBT in the Q3 YTD update against Sh.43 Billion in FY 2014, Sh1.8 Billion in FY2013 and Sh 0.7B in FY2012. (Reporting by Moris Momanyi)
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