Richmond forums provide opportunities to connect and engage with your industry community. The opportunity to connect and engage with industry peers in a relaxed informal setting and the chance to discover what's available in the market place in pre-scheduled meetings of your choice.
19th annual complaints management forum
Each executive itinerary will have up to 14 meetings including one-to-one and lunchtime meetings. All meetings are pre-scheduled with our unique appointment system that ensures targeted meetings that form a bespoke itinerary for each executive.
As a supplier you also have the opportunity to influence the main conference programme of the event. Request a Delegate Invite.
Request Supplier Information. Why Choose Richmond Events?
Over 28 Years Experience. Bespoke Conference Programme. Unique Selection Process.
Team of people ready to answer any questions. Driving Industry Discussion.
Request A Delegate Invite. The agendas are pitched at a high level and we endeavour to present new case studies and fresh thinking at each of our forums. By using a variety of session formats, we allow attendees to address the critical issues they currently face and identify quick fixes to immediate problems and consider longer term strategies.
Request Current Conference Programme. Barbara Zesik. Matthew Syed.
On-demand content now available
Richard Gregory. Will Gompertz. All delegate attendees will receive a CPD certificate after the event. for further information on CPD accreditation.
Who Attends. Each of our attendees has a bespoke itinerary of business meetings, mealtime meetings, conference sessions and free time. Our unique appointment system allows participants to make the very best of their time by allowing delegates and suppliers to pre-select who they would like to meet.
Our appointment system matches delegate and supplier selections in priority order to produce a personalised itinerary tailored to their individual requirements. The personalised nature of the itinerary allowed me to focus on areas on my current business needs. Meet The Team.
What will you gain?
Meet the faces behind the forum Joe Rutter. The Venue. About Us Careers Contact.